See what Zendesk will really cost you.
The table below shows list prices per agent. The estimator shows your number: the right plan, seats, add-ons and annual vs monthly, as one all-in figure, in 60 seconds. Prices in USD, the only currency Zendesk sells in.
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The prices, in plain English.
The four Zendesk Suite tiers we sell, with no reading between the lines. Answer a few questions and we'll tell you exactly which one you need.
Zendesk QA + Workforce Management together: $50 / agent / month, cheaper than buying them separately.
All Zendesk pricing is in USD. Zendesk has no AUD price list, so licences are sold and invoiced in USD wherever you buy them. Figures above are billed annually; monthly billing costs ~25% more. AI, voice and quality assurance tools are add-ons.
Then the question isn't what it costs. It's whether you're getting what you pay for.
Our free health check reads your actual configuration and 30 days of usage, and shows you what your setup is and isn't doing. Read-only, two minutes.
"We'd been going through the motions in our support operation. Since working with Gravity CX we've rebuilt our foundations. Our workflows are structured and efficient, and we finally have a clear roadmap for what to tackle next. The impact has been significant."
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Zendesk Premier Partner for Australia, New Zealand & Asia-Pacific: Melbourne-based, with working hours that overlap Singapore, Malaysia, NZ and all of APAC. Estimates are indicative, based on Zendesk Suite list pricing in USD, and don't constitute a formal quote. Your exact price is confirmed in your quote. Gravity CX Pty Ltd · ABN 32 687 217 723.